AACIHC Trainings

Training Schedule:

The AACIHC’s Health Education team and the COVID-19 Health Disparities grant team holds virtual training sessions for:

Community members seeking to learn more about health topics, such as managing chronic diseases, health and wellness (e.g. nutrition and exercise), navigating the healthcare system, health insurance, and general health literacy topics (e.g. how vaccines work, what are viruses and how do they transmit from person-to-person, what is Personal Protective Equipment and how can you use it in your daily life?) etc.
Health care providers serving the American Indian and Alaska Native (AI/AN) community.

All training sessions are held via ZOOM.

Types of Technical Support and Health Education That Can Be Offered

The AACIHC is able to provide assistance in things like:

Health Education Topics (e.g. vaccine education, foundations of health literacy and various health topics, such as how viruses work, PPE training, etc.)
Resource direction (i.e. pointing to available education items on the AHCCCS website or CMS website)
General billing guidance (e.g. billing different types of health insurance like private health insurers, Medicaid and Medicare).

Please note, that the materials offered on this webpage are meant as general guidance and to help expand knowledge. We cannot offer specific guidance on specific claims, and the final source of truth regarding a claim should always be the insurer being billed directly.

For example, if a provider is planning to submit a claim to Medicaid and has a question about it, then AHCCCS resources would be the appropriate venue to look for guidance. They offer many trainings, billing manuals, and policy manuals to assist providers.

To request a health education training or a technical support training on a topic of interest from the AACIHC, please use the below Google Form:

https://docs.google.com/forms/d/e/1FAIpQLSe8OEOxbhd5yKxEV3SVUBIPJrZTy4ktZmliRYaXxqPROccNJw/viewform?usp=sf_link

Please note, that while we do our best to accommodate requests, training requests outside of the agency's scope or areas of expertise may not be able to be met. Training requests are reviewed on an individual basis. If our agency is not the appropriate venue for the training request, we will direct your team to an organization that can assist (i.e. AHCCCS, CMS, CDC, etc.)

Billing requests for Medicaid members or questions about specific claim denials will be re-directed to the appropriate department at AHCCCS. Our team does not have access to the claims system, so cannot review individual claims.
Requests for trainings not yet on our regular schedule and 1:1 training requests require approximately 3 months advance notice.

All training sessions are held via ZOOM.

Zoom is a web-based meeting platform. To participate in a training session, community members and providers alike, must click on the registration link, and register in advance.

Zoom training reminders are emailed via AACIHC email alert 1 week, 1 day, and 1 hour ahead of the scheduled training session. The training schedule is subject to change and participants will be notified of any changes.

All trainings held shall have a PDF of their PowerPoints linked below under the appropriate topic heading.

A brief Zoom tutorial is at the bottom of the training schedule: Zoom Tutorial